ServiceNow Agent 18.0.0

ServiceNow Agent 18.0.0

ServiceNow – Freeware – Android iOS
de votos 1076
Última versión
18.0.0
image/svg+xml VERY GOOD User Rating

The ServiceNow Mobile Agent app provides a comprehensive set of features designed specifically for service desk agents. With its mobile-first approach, it offers a convenient solution for agents to efficiently handle and resolve requests on the go. The app's user-friendly interface allows agents to manage and respond to end user issues even without an internet connection. Taking advantage of native device capabilities, such as barcode scanning and signature collection, the app streamlines workflows and simplifies tasks.

In addition to its core functionalities, the app includes ready-to-use workflows tailored for service desk agents in various departments, such as IT, Customer Service, HR, Field Services, Security Ops, and IT Asset Management. These workflows can be easily customized and expanded to align with the unique requirements of each organization.

With the Mobile Agent app, users have the ability to:

  • Efficiently manage work assignments for their teams
  • Triage incidents and cases
  • Take quick actions and provide approvals through intuitive swipe gestures
  • Seamlessly complete work offline
  • Access detailed issue information, activity streams, and related records
  • Enhance workflows with location services, camera functionality, and touchscreen capabilities

Please note that this app requires the ServiceNow Madrid instance or a later version.

© 2023 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now Platform, and other ServiceNow trademarks are the property of ServiceNow, Inc. in the United States and/or other countries. All other trademarks and logos belong to their respective owners.

Resumen

ServiceNow Agent es un software de Freeware en la categoría de Negocio desarrollado por ServiceNow.

La última versión de ServiceNow Agent es 18.0.0, aparecido en 03/07/2024. Inicialmente fue agregado a nuestra base de datos en 20/10/2023.

ServiceNow Agent se ejecuta en los siguientes sistemas operativos: Android/iOS.

Los usuarios de ServiceNow Agent le dio una calificación de 4 fuera de 5 estrellas.

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